Terms of service

Effective Date: June 7, 2025

Welcome to Neurose.co! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Overview

This website is operated by Neurose. Throughout the site, the terms "we", "us", and "our" refer to Neurose. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.

2. Eligibility

You must be at least 18 years old to make a purchase on our website. If you're purchasing for a child, you confirm that you are the parent or legal guardian authorized to do so.

3. Products & Information

All products sold on Neurose.co are dietary supplements, not medications. They are not intended to diagnose, treat, cure, or prevent any disease.

We do our best to provide accurate product descriptions, images, and information. However, we do not warrant that the information on this site is always complete, current, or error-free.

4. Orders & Payments

  • All prices are listed in GBP (£) unless otherwise stated.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or stock issues.
  • Your payment is processed securely through trusted third-party providers (e.g., Shopify Payments, Stripe). We do not store your credit card details.


5. Shipping & Delivery

Please refer to our Shipping Policy for details on processing times, delivery estimates, and international shipping guidelines.

6. Returns & Refunds

We offer a 30-day money-back guarantee. To learn more, visit our Refunds & Returns Policy.

7. Intellectual Property

All content on this website — including logos, product names, images, copy, and design — is the intellectual property of Neurose and may not be copied, reproduced, or used without our written permission.

8. Prohibited Uses

You agree not to use our site or products:

  • For any unlawful purpose
  • To infringe on our intellectual property
  • To harass or harm others
  • To upload malicious software or interfere with the site’s security

Violation of these terms may result in immediate termination of your access to the service.

9. Disclaimer of Warranties & Limitation of Liability

Our products and services are provided “as is” and “as available.”
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Neurose shall not be liable for any direct, indirect, or incidental damages arising from the use of our products or website.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on the website. Continued use of the site after any updates constitutes your acceptance of those changes.

11. Governing Law

These terms and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales.

12. Contact

If you have any questions about these Terms, please contact us at:
📧 care@neurose.co